FAQ

Frequently Asked Questions

• How do I change my password on the web?
• How can I change a user’s password if he or she can’t connect?
• Why one of my human resources is not receiving their tasks on their mobile?
• I am unable to open a PDF invoice from Google Chrome (pop-up problem).
• How to make sure my users only see their clients?
• Why can't I see my human resources on the map?
• How to prevent emails sent by ProgressionLIVE ending up in the spam folder?
• How to cancel a task?
• How to find an existing task?
• What is the difference between a client and a location?
• ProgressionLIVE is compatible with which devices?
• What is the difference between a human resource and a user?
• What is the difference between a product and equipment?
• I do not see all my products on my mobile app.
• I cannot connect to the ProgressionLIVE mobile application.
• The GPS points that I see on the map are not correct, why ?
• If I update my application, do I lose my data?